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Pyjama-world Shipping Policy: The following comprehensive and detailed shipping policy outlines the terms and conditions governing the shipment, delivery, and potential return of products purchased from Pyjama-world. By placing an order with our company, you hereby acknowledge and agree to abide by the stipulations set forth in this policy. Shipping Timeframes: Upon successful completion of your order and receipt of payment, Pyjama-world will process your purchase within 1-3 business days. Please note that this processing time is separate from the actual shipping duration. Standard shipping typically takes 5-7 business days for domestic orders and 10-14 business days for international orders, depending on the destination country. Expedited shipping options may be available at an additional cost, which will be clearly displayed during the checkout process. Shipping Costs: Shipping fees are calculated based on the total weight of your order, the selected shipping method, and the destination address. These costs will be automatically calculated and displayed during the checkout process. Pyjama-world reserves the right to adjust shipping fees without prior notice. Free shipping promotions may be offered periodically and will be subject to specific terms and conditions. Tracking Information: Once your order has been shipped, you will receive a confirmation email containing a tracking number and relevant shipping details. You can use this information to monitor the progress of your shipment through our website or the carrier's tracking portal. Please allow up to 24 hours for tracking information to become active after receiving the confirmation email. Delivery Attempts: In the event that the carrier is unable to complete the delivery due to an incorrect address, absence of the recipient, or any other reason, they will typically make two additional delivery attempts. If all attempts are unsuccessful, the package may be returned to our facility, and you will be responsible for any additional shipping costs incurred for redelivery. Address Accuracy: It is the customer's responsibility to provide accurate and complete shipping information. Pyjama-world is not liable for delays, non-delivery, or additional costs resulting from incorrect or incomplete address details. If you need to update your shipping address after placing an order, please contact our customer service team immediately. We will make every effort to accommodate your request, but we cannot guarantee changes once the order has been processed. International Shipping: For international orders, please be aware that additional customs fees, import duties, or taxes may be levied by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping fees. Pyjama-world is not responsible for any delays, additional costs, or confiscation of goods due to customs procedures. Customers are advised to familiarize themselves with their country's import regulations before placing an order. Shipping Restrictions: Certain products may be subject to shipping restrictions due to legal requirements or logistical constraints. Pyjama-world reserves the right to cancel or modify orders that cannot be shipped to the specified destination. In such cases, we will promptly notify the customer and provide a full refund for any payments made. Order Splitting: In some instances, Pyjama-world may need to split large orders into multiple shipments to ensure timely delivery or comply with shipping regulations. If this occurs, you will be notified via email, and your order will be shipped at no additional cost to you. Please note that split shipments may arrive on different days. Delivery Timeframes: While we strive to meet estimated delivery timeframes, Pyjama-world cannot guarantee exact delivery dates due to factors beyond our control, such as weather conditions, carrier delays, or customs processing for international shipments. Delivery timeframes should be considered estimates rather than guarantees. Risk of Loss: The risk of loss and title for products purchased from Pyjama-world passes to the customer upon delivery of the product to the carrier. Pyjama-world is not responsible for any loss, theft, or damage that occurs after the product has been handed over to the shipping carrier. Customers are advised to consider purchasing shipping insurance for valuable items. Returns and Exchanges: In the event that you are not completely satisfied with your purchase, Pyjama-world offers a limited return policy. Customers may return eligible items within 30 days of the delivery date, subject to the following conditions: 1) The item must be unworn, unwashed, and in its original packaging with all tags attached. 2) The customer is responsible for all return shipping costs, including any customs fees or import duties for international returns. 3) Upon receipt and inspection of the returned item, Pyjama-world will issue a refund of 20% of the original purchase price, excluding any shipping fees paid for the initial delivery. 4) The refund will be processed using the original payment method within 10-140 business days after receiving and inspecting the returned item. 5) Personalized or custom-made items are not eligible for return or exchange unless they arrive damaged or defective. 6) Sale items or products purchased during promotional events may have different return policies, which will be clearly communicated at the time of purchase. 7) To initiate a return, customers must contact our customer service team to obtain a Return Merchandise Authorization (RMA) number, which must be clearly marked on the return package. 8) Pyjama-world reserves the right to refuse returns that do not meet the above criteria or arrive in a condition unsuitable for resale. Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer service team within 24 hours of delivery. Provide detailed information about the issue, including photographs if possible. Pyjama-world will review your claim and, if approved, will provide instructions for returning the item. In such cases, Pyjama-world will cover the return shipping costs and issue a full refund or replacement at our discretion. Lost or Stolen Packages: While rare, packages may occasionally be lost or stolen during transit. If you have not received your order within the estimated delivery timeframe, please contact our customer service team. We will investigate the status of your shipment with the carrier and take appropriate action, which may include reshipping the order or issuing a refund. Please note that Pyjama-world is not responsible for packages that are correctly delivered but subsequently stolen from the delivery location. Customers are advised to ensure that someone is available to receive valuable packages or to consider using a secure delivery option. By placing an order with Pyjama-world, you acknowledge that you have read, understood, and agreed to all terms and conditions outlined in this shipping policy. Pyjama-world reserves the right to modify this policy at any time without prior notice. It is the customer's responsibility to review the shipping policy periodically for any updates or changes.